Care Quality Network (CQN) was set up by Caritas Alba Iulia, Kinaesthetics Romania and stiftung lebenqualität Switzerland.

 

The CQN network

Facilitates access to innovative successful models in different organizational contexts: home care, stationary care, hospital care.

It creates a professional forum for international cooperation, putting the core knowledge and existing experience into account and promoting the quality of life for people requiring care and their caretakers.

It strengthens and supports care professionals and institutions in their professional activity and comprehension.

It actively contributes to promote the appreciation of the social significance of care in civil society.

It is opened to cooperation and development to partners throughout Europe.

 

www.care-q.net

 

The founding organizations of CQN organized the launch conference for the professional networking between November 10-12th of 2017. In the final document of the conference the participants summarized the main directions and priorities in the field of improving and harmonizing the quality of care and quality of life.

 

 

The role of self-responsible behavior in quality care

The quality of care depends decisively on the extent to which participants in the care process: the professionals involved, people who need taking care of as well as care giving institutions, assume their responsibilities actively in all circumstantialities of the care process. 

 

  1. CONDITIONS FOR Enhancing A SELF-RESPONSIBLE BEHAVIOR IN CARE
  • PROMOTING the knowledge and EXPERIENCing THE CYBERNETIC MODEL OF the HUMAN FUNCTIONING.
  • TERMINOLOGICAL CLARIFICATION OF INDIVIDUAL RESPONSIBILITY FOR EACH ACTOR of the care process (care needing persons, caring professionals, MANAGErs of care INSTITUTIONs): INSTEAD OF "I AM TO BLAME" BECOMES MORE LIKE: "IT DEPENDS ON ME TOO ".
  • SELF-RESPONSIble BEHAVIOR MUST BE A PERMANENT EXPRESSED effort OF THE CARE PROCESS.
  • PROFESSIONAL COMPETENCES MUST COME TOGETHER (also) IN THE CONTEXT OF THE CARE PRACTICE WITH QUALITATIVE HUMAN BEHAVIOR AND ATTITUDE: THROUGH CONSCIOUS ADAPTATION AND DEVELOPMENT, self-responsible and reflected ADJUSTMENT OF INDIVIDUAL BEHAVIOR.
  • THE CARE PROCESS MUST BE CONSIDERED AS AN INTERACTION AND ShareD RESPONSIBILITy BETWEEN adult EQUIVALENT PARTIES.
  • Naturalizing AND DEVELOPing OF FEEDBACK CULTURE IN the PROFESSIONAL PRACTICE.
  • care MUST BE CONSIDERED AND APPROached AS specific PROFESSIONAL ACTIVITY.
  • PROFESSIONAL AND HUMAN COMPETENCES NECESSARY FOR self-leadership AND ASSUMING INDIVIDUAL RESPONSIBILITY must BE PERMANENTLY DEVELOPED AND EXTENDED.
  • DIFFERENTIAL IDENTIFICATION AND APPROACH of QUALITY COMPONENTS WHICH CAN BE DEFINED, STANDARDIZED, MEASURED ("WHAT?") and BEHAVIORAL QUALITY COMPONENTS WHICH CAN NOT BE DEFINED, STANDARDIZED, MEASURED ("HOW?").
  • CONTINUOUS REFLECTION AND DEVELOPMENT OF INDIVIDUAL COMPETENCES. PROVIding the NECESSARY PROFESSIONAL SUPPORT AND INSTITUTIONAL FRAMEWORK.

The significance of complementing pathogenetic aspects with ontogenetic aspects for quality care.

The human, as a living system, is defined by its own continuous processes of self-regulation and behavioral learning in a closed system. For this reason, all efforts to serve the wellbeing of the human (the quality of life), in addition to the interventions for prevention and cure of pathological changes and functional disorders, should identify and facilitate individual and situational possibilities and processes of the personal development.

These two complementary approaches broaden the spectrum and the possibilities for efficient action and intervention.

 

2. THE PREMISES OF PATHOGENETIC and ONTOGENeTIC (INDIVIDUAL DEVELOPMENT) complementary APPROACH IN CARE.  

 

  • Nauralizing THE DEVELOPMENT PARADIGM IN the THEORetical AND PRACTICAL education OF CARE PROFESSIONALS.
  • INSURing the RESEARCH, STUDY AND cognition OF HUMAN FUNDAMENTAL COMPETENCES IN the frame of PROFESSIONAL education.
  • Strenghtening pacients/clients, CARE PROFESSIONALS AND managers of care INSTITUTions IN assuming their individual RESPONSIBILITIES, BY experiencing their individual (fundamental) COMPETENCEs DEVELOPMENT potential.
  • PROMOTION OF COMPETENCE AND DEVELOPMENT based APPROACH of QUALITY: INstead of service AND extensive assistance THE PROMOTION AND DEVELOPMENT OF INDIVIDUAL COMPETENCES aiming MORE INDEPENDENce.
  • Current COMPETENCEs centered analysis and study OF CARE INTERVENTIONS: do THEY PRODUCE MORE INDEPENDENCE OR DEPENDENCE?
  • HOLISTIC APPROACH: PRINCIPial AND BEHAVIORal CONVERGENCE OF CARE PROFESSIONALS, MANAGErs of CARE INSTITUTIONS AND CARE needing persons is NECESSARY.

 

 

The significance of defining the targeted "finished product" of quality care

All human behavior is carved and defined by its intended purpose. The definition and clarification of the "finished product" targeted by the care process is fundamental to the care behavior and the behavior of caring professionals.

3. THE FIRST AND MOST IMPORTANT ASPIRATION OF NURSING IS: TO SERVE THE WELLBEING AND THE QUALITY OF HUMAN LIFE. IN THIS MATTER, THE FOLLOWING OBJECTIVES ARE OF MAJOR SIGNIFICANCE:

  • THE care professional will make him-self/her-self unneeded as soon as possible.
  • THE SUBJECTIVE PERCEPTION OF life quality of cared persons improves with the improvement of individual competences in daily activities and increasing independence.
  • THE MAIN OBJECTIVE OF nursing IS: TO GENERATE AN ideal ENVIRONMENT FOR THE INDIVIDUAL DEVELOPMENT OF THE PERSON taken care of AND to currently ADAPT THis ENVIRONMENT TO THE DEVELOPMENT OF the actual LIFE SITUATION.
  • THE care professional MUST BE able to currently ADJUST its own behaviour in an active-constructive way during the care process.
  • CARE PROFESSIONALS, cared persons AND managers of care INSTITUTions are equaly assuming their responsable an ACTIVE-CONSTRUCTIVE ROLE IN THE CARE PROCESS.
  • THE CARE PROCESS CAN NOT lead under any circumstances to ALTERation of HEALTH AND LIFE QUALITY of THE care professionals.
  • DOCUMENTATION OF CARE CAN NEVER BE PERFORMED at THE expense OF THE person to person CARE PROCESS: CARE for THE PERSON INSTEAD OF CARE for THE DOCUMENTS.
  • QUALITY CAN NOT BE CROSSED ON QUANTITY ACCOUNT

 

 

CQN provides a concrete cooperation framework in order to promote care and quality of life.

In order to implement the enounced priorities, the conference participants identified the following areas of intervention for the CQN network 

 

4. THE ACTUAL STEPS OF CHANGE

  • outlining, STABILIZING and expanding OF THE CQN COOPERATION FRAMEWORK
  • ORGANIZING the Care Quality Conference CQC
  • PRESENTATION OF INNOVATIVE MODELS
  • IDENTIFying AND FACILITATINg DIFFERENT FORMS of MUTUAL learning AND EXCHANGE
  • CONTENT WORK: STUDIES, STATISTICS, SURVEYS, evaluations, stories, CASE STUDIES
  • CREATING FORUMS FOR principial PROFESSIONAL Debates
  • EDITING a PROFESSIONAL MAGAZINE
  • PRESENTATION OF FUNCTIONAL ORGANIZATIONAL MODELS, design of ORGANIZATIONAL CULTURes
  • ensuring a widespread professional publicity
  • FACILITATING ACCESS TO PROFESSIONAL TRAINING AND PROFESSIONAL DEVELOPMENT
  • content development OF the PROFESSIONAL education and TRAINING SYSTEM
  • Bundling offers around the person and not the person around the offers
  • Crowd funding, grant applications